Our Focus is complete customer satisfaction. So, it is always suggested to read the fine print of each deal before buying it, it provides all the details about the services or the product you purchase. GBPL Global Broadband provides prepaid services and we do not entertain any Refund/Cancellation of any amount that may have been paid by the User(s) for an Annual/Semi-Annual/Quarterly/Monthly package.
GBPL Global Broadband Private Limited. believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
There is no cancellation of orders placed under the Same Day Delivery category.
No cancellations are entertained for those products that the GBPL marketing team has obtained on special occasions like Durga Puja, Diwali, and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
In case of receipt of damaged or defective consumer durable items and non-durable items like Switch, Router etc, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 10 days of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
Refund of cancelled order will be initiated after 5 – 7 working days of cancellation.
General Overview
By being allowed access to this Site (as defined below), you enter into the Site user agreement on the terms and conditions (“Terms”) set out below. The Company (as defined under) reserves the right to add to or change/modify the Terms. The Company reserves the right, at its sole discretion, to make changes to any section of the Site. Due to its policy of updating and improving the Site, the Company may wish to change these Terms including those relating to the use of the Information (as defined under). You should read these Terms from time to time because such revised Terms shall be binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages in this Site. If you access or register with the Site after the Company has published or notified you of those changes, you agree to be bound by those changes.
Set out below are the Terms governing the access, use of, and downloads from this website, https://gbplbroadband.in (“Site”) and includes any file or groups of files hosted on a computer and accessible by third parties through the internet by the use of any protocol used to transmit files through the internet and any collection of one or more inter-related web pages or documents which can be viewed in its entirety without leaving the applicable distinct URL when viewed by a browser program through a common URL. It is expressly understood that the term “URL” means the electronic address of any document located on the web comprising of a code or series of letters, numbers, and/or symbols, which corresponds to a specific location on the web.
You are advised to read the Terms carefully before accessing or registering to the Site. By accessing the Site you are agreeing to the Terms, whether or not you are a registered user. Please contact [[email protected]] if you require any clarifications.
The materials on the Site are provided by GBPL Global Broadband Private Limited, an Indian company, having its registered office at Rajarampur, Lalgola, Murshidabad, West Bengal – 742151 (“the Company”) as a service to its users and subscribers, and may be used for informational purposes only. If you do not agree to the Terms, please do not access/ use the Site or download any materials from it. Access to this Site is at the sole discretion of the Company. Certain parts of this Site are accessible without the need for registration. You will be prompted to register when you attempt to access part of the Site which requires prior registration.
Intellectual Property
The GBPL trademark and logo may not be used without the prior written consent of GBPL Global Broadband Private Limited and shall not be used in any manner that is likely to confuse or in any manner that disparages or discredits the Company, the logo, or the Site.
All the information displayed, transmitted, or carried by the Site and its related websites including but not limited to data, images, graphics, logos, icons, directories, guides, news articles, opinion, reviews, text, photographs, images, illustrations, profiles, software, audio clips, video clips, trademarks, service marks and the like, e-mail, messages posted by the user in a chat room, discussion forum or otherwise (collectively “Information”) are protected by copyright, trademarks and other intellectual property laws. The Information is owned by the Company, its affiliates or third-party licensors. You agree to abide by all copyright notices and restrictions that are applicable to any Information and not to alter the Information in any way. You further agree not to transfer the Information to any other person and you agree that you shall do all that may be necessary to prevent any unauthorized copying of the Information.
Except as expressly provided herein, the Company, its affiliates, subsidiaries and its suppliers do not grant any express or implied right to you under any intellectual property laws. Any other rights may be expressly granted to you by the Company in writing.
All trademarks, brands and names used on this Site, including trademarks, brands and names of affiliates, co-subsidiary, co-branders, partners, advertisers, etc., are the property of their respective owners and the Company claims no right, title or interest to such trademarks, brand and names used on this Site.
Use of Information
You may download one copy of the Information hosted on the Site on a single computer for your personal, non-commercial internal use only unless specifically licensed to do otherwise by the Company in writing or as allowed by any license terms which accompany or are provided with any particular Information. This is a license, not a transfer of title, and is subject to the restrictions set out in these Terms.
You may retrieve, display, print, or store any part of the Information for your personal, non-commercial use only. Any other use, including reproduction, modification, distribution
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